1. Introduction

Welcome to Dr Uday's Dental Clinic and Implant Centre ("we," "our," or "us"). These Terms of Service govern your use of our website, services, and dental care provided at our clinic located in Vijayawada, Andhra Pradesh.

By accessing our website, scheduling appointments, or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

2. Acceptance of Terms

• You must be at least 18 years old to use our services
• Parents or guardians must provide consent for minors
• You agree to provide accurate and complete information
• We reserve the right to refuse service to anyone at our discretion

3. Medical Disclaimer

The content on our website is for informational purposes only and does not constitute medical advice. Always seek the advice of qualified dental health professionals with any questions you may have regarding dental conditions.

4. Appointments & Cancellations

Appointment Scheduling

• Appointments can be scheduled online, via phone, or in-person
• We require 24 hours notice for appointment cancellations
• Late arrivals may result in rescheduled appointments
• Emergency cases may be prioritized over scheduled appointments

Cancellation Policy

• First-time no-show: Warning and rescheduling
• Multiple no-shows: May require advance payment for future appointments
• Late cancellations (less than 24 hours) may incur a fee

5. Payments & Billing

• Payment is due at the time of service unless prior arrangements are made
• We accept cash, credit/debit cards, UPI, and online transfers
• Insurance claims are processed as per provider agreements
• Treatment estimates are provided before major procedures
• Refund policies vary by service and are discussed case-by-case

6. Privacy & Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your medical records. Our practices comply with applicable privacy laws and regulations.

• Medical records are maintained securely for the required duration
• We do not share your information without consent except as required by law
• You may request access to your medical records
• Our complete Privacy Policy is available here

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dr Uday's Dental Clinic and is protected by copyright laws.

• You may not reproduce, distribute, or modify website content without permission
• Stock images are used under license from providers like Freepik and Flaticon
• Clinic name and logo are trademarks of Dr Uday's Dental Clinic

8. User Conduct

When using our services, you agree not to:

• Provide false or misleading information
• Engage in disruptive or abusive behavior at our clinic
• Attempt to access restricted areas of our systems
• Use our services for any illegal or unauthorized purpose
• Share inappropriate content or spam through our communication channels

9. Limitation of Liability

To the fullest extent permitted by law, Dr Uday's Dental Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

While we strive to provide the highest quality dental care, we cannot guarantee specific outcomes for dental procedures. Individual results may vary based on numerous factors including patient health, compliance with aftercare instructions, and biological factors.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Vijayawada, Andhra Pradesh.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through our website or direct communication when appropriate.

Continued use of our services after changes constitutes acceptance of the modified terms. The "Last Updated" date at the top of this page indicates when these terms were last revised.

12. Contact Information